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Common Questions

Do you offer in-person appointments?

Empathy Therapy is a telehealth practice; all medication and counseling appointments will occur virtually over one of your audio-video devices. Once you schedule an appointment, you will be provided with a personalized and confidential videoconference link via email with your confirmation.  

Do you accept insurance?

Our practice has made a deliberate choice to avoid working with insurance plans. This decision has allowed Dr. Chofla to provide the most optimal care without interference from third parties. Many insurance companies offer out-of-network benefits, which could enable you to be reimbursed directly. If you have insurance, please contact your insurance company directly to see if these benefits are part of your plan. After receiving services from Empathy Therapy, you can submit your insurance company a special receipt called a superbill to receive reimbursement.  

Do you prescribe medications?

Dr. Chofla specializes in prescribing behavioral health medications,  complemented by counseling or psychotherapy. Prescriptions are electronically sent immediately after your telehealth appointment. 

Do you prescribe controlled medications (like Adderall and Ativan)?

As a mental health practice, our physician and psychiatrist regularly prescribes behavioral-health prescription medications as part of treatment plans. However, controlled and potentially addictive medications cannot be prescribed via telehealth per the federal Drug Enforcement Agency (DEA).  If your primary care provider prescribes controlled medications and requires regular visits with a psychiatrist, please feel free to call us at (888) 832-9635 to discuss coordination of care and starting at Empathy Therapy.

What do I do in case of an emergency?

If you are having an emergency, please dial 911 and/or go to your nearest emergency department.

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