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Privacy Policy

Empathy Therapy, Inc. (“Empathy Therapy” or “We”) is very sensitive to the privacy needs of its website visitors and patients (collectively, “You” or “User”) and recognizes the importance of protecting personally identifiable information that You may choose to share with Empathy Therapy. This Online Privacy Policy (“Privacy Policy”) provides You with important information regarding Empathy Therapy’s collection, storage, and use of personally identifiable information.

This Privacy Policy applies only to personally identifiable information collected on the website(s) operated by Empathy Therapy on which this Privacy Policy is posted (collectively, “Website”) and does not apply to any other information collected by Empathy Therapy offline or through any other means. Capitalized terms not defined in this Privacy Policy are defined in the Empathy Therapy Terms of Service.


Appointment Information

Empathy Therapy never automatically collects any information that specifically identifies Users, such as their name, address, date of birth, or e-mail address. Empathy Therapy collects personally identifiable information from Users only when Users voluntarily provide it as part of scheduling an appointment. We always ask Users whenever we need Registration Information that identifies Users or allows us to contact Users.


Consent and Security

It is Your choice whether or not You provide Your Registration Information to Empathy Therapy, but Registration Information is required in order for You to schedule an appointment with Empathy Therapy.


Use of Personally Identifiable Information

Your personally identifiable information may be used internally within Empathy Therapy and its subsidiaries, affiliated companies, or other businesses or persons to process such information in conformance with our Privacy Policy. We require that such other businesses and persons agree to comply with our Privacy Policy.

In addition, Empathy Therapy reserves the right to disclose Your personally identifiable information under limited circumstances in the event Empathy Therapy; if disclosure of Your personally identifiable information is required to comply with applicable laws or regulations, or with a court or administrative order; or will help to enforce our Terms of Service, to protect Your safety or security) including the safety and security of property that belongs to You) or to protect the safety and security of the Website or third parties.


Payment Information

Empathy Therapy uses Square, Inc., a HIPAA-compliant financial institution, to gather End User’s data from financial institutions. By using our service, you grant Square the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution.  

Usage Information

Non-personally identifying information (“Usage Information”) comprises information that does not identify any particular User. Examples include information about which of Empathy Therapy’s pages are visited on an aggregate level, browser type, operating system type, or IP address of a User.

Use of Usage Information

Your Usage Information may be disclosed internally within Empathy Therapy and to third parties. For example, Empathy Therapy may disclose Usage Information to understand better which parts of the Website Users are visiting, improve the content of the Website, and for marketing, advertising, or research purposes.


Our Commitment To Data Security

Empathy Therapy uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of Your personally identifiable information, including the use of HITRUST CSF email encryption with our electronic communications and a range of other encrypted systems. As medical providers, it is our duty to safeguard your protected health information. If You become a patient of Empathy Therapy, You will be provided with a copy of our Protected Health Information privacy policy.


Special Note to International Users

The Website is hosted in the United States and is intended for and directed to Users in the United States. If You are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through Your continued access and use of Empathy Therapy, which is governed by U.S. law, this Privacy Notice, and our Terms of Service, You are transferring Your personally identifiable information to the United States and You consent to that transfer.


Effective Date

This Privacy Policy is effective as of November 18, 2020, and will remain in effect unless changed. Empathy Therapy may modify this Privacy Policy at any time, and such modifications shall be effective immediately upon posting of the modified Privacy Policy on the Website.

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