Articles & Resources

When a person reaches out for help, timing matters. The experience of being heard, respected, and supported can create a sense of safety that is essential for healing. Responsiveness is not simply a customer service value. In mental health care, responsiveness is a clinical tool that helps people regulate, stay connected, and build trust. A reviewer described this clearly: “Call Dr. Chofla and they get back to you. Ask a question and they explain. I feel more confidence than